Are appointments required? Do you take walk-ins?

WALK-IN'S ARE ALWAYS WELCOME

Appointments are not required to create a custom hat with us. However, due to our growing popularity, we are experiencing an increase in bookings- especially on weekends.

NOTE: There is NO charge to SECURE an appointment.

We highly recommend scheduling one for parties of 5+. Given our location's high foot traffic, having an appointment ensures a smoother experience!

HOW LONG DOES THE PROCESS TAKE?

Making your custom hat (i.e. for a party of 4+) usually takes an average of 35-45 minutes as you will have multiple stylists working behind the bar. If you've got a breakfast, lunch, or dinner reservation, just give a heads up, and we'll make sure you get your hat in time. We're all about making your visit smooth and fun!

hOW MUCH DOES IT COST?

Our best-selling styles range from $150-$205 and our accessories range from $2-79 ($300-$350+ average fully customized).

Trucker hats begin at $20 with patches ranging from $2-20 depending on size ($65-$85+ average fully customized).

ALL hats are priced prior to beginning the customization process so any adjustments can be made if necessary.

HOW DOES IT WORK?

At our custom hat bar, you'll enjoy a personalized experience from start to finish. One of our skilled stylists will assist you in getting perfect size and answer any questions you may have along the way. After finding your hat from over 100+ colors and styles, you'll then have the opportunity to choose from over 1,000+ accessories to customize your hat. Once you've made your selections, your stylist will create your custom hat on the spot, allowing you to take it home the same day!

WHAT’S YOUR SIZE RANGE FOR HATS?

Discover your perfect fit with our range of sizes 6 3/4 to 8. For those who need a little extra flexibility, we offer styles with adjustable bands and hat sizers. Our dedicated stylists are here to assist you in selecting a hat from our extensive collection that best suits your comfort level.

FAQ

DO YOU HAVE KID’S HATS?

We do not carry children's hats. However, we do have sizes small enough to fit children as young as 5 years old.

Can I bring my own hat to customize?

Unfortunately, we only work on our own selection and do not customize hats outside of our own for liability purposes.

DO YOU HAVE STRAW HATS?

We do not customize straw hats due to the nature of the material, as embellishments don’t adhere well and often don’t hold up over time. Additionally, straw doesn't respond to burning techniques the way beaver or wool hats do, which limits the quality and detail we can achieve. For a truly custom and lasting piece, we recommend working with beaver or wool materials.

DO YOu ship or offer virtual appointments?

Yes! If you are interested in creating a custom hat with us and do not live in state, you can book a virtual appointment with us where of our stylists will customize/design a hat with you over video call.